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Cancellation & Refund Policy
Simple, fair terms for changing or cancelling your booking at Hotel Sanskriti.
Last updated: October 2026
Overview
This policy explains how reservations, cancellations and refunds are handled at Hotel Sanskriti, Dharola Road Chouraha, Nalkheda (District Agar Malwa, Madhya Pradesh 465445). By confirming a booking you agree to the terms below.
Booking & confirmation
Reservations are made directly over phone or WhatsApp (+91 94259 40767). A booking is confirmed once our team acknowledges it and, where applicable, an advance amount is received. Room tariffs are shared on WhatsApp and may vary by season, occupancy and room type.
Cancellation
- Free cancellation: Cancel at least 24 hours before your check-in date to avoid any charge.
- Late cancellation: Cancellations made within 24 hours of check-in may be charged one night's tariff.
- No-show: If you do not arrive and do not cancel, the first night's tariff may be retained.
- Groups & peak dates: For groups, festivals (Navratri, Amavasya, Poornima and similar) and peak periods, separate terms may apply and will be informed when you book.
Refunds
- Approved refunds are processed to the original payment method within 5–7 working days.
- Bank / UPI transfer charges, if any, are non-refundable.
- For bookings paid in cash, refunds are issued by cash or UPI at the hotel.
Early check-out
If you check out earlier than the reserved period, unused nights are generally non-refundable unless agreed otherwise in writing by the hotel.
Force majeure
For events beyond our control — natural calamity, government restrictions, road closures or similar — we will offer a date change or a credit note as an alternative to a refund.